Contact us & FAQ'S
Frequently Asked Questions
1. Do you offer handmade-to-order items?
No, we are no longer offering handmade to order items. Every piece is now handmade in small batches and available ready to ship.
To keep our collections special and unique, we create only 10 pieces per design. Inventory updates automatically in real time, so once a design sells out, it will be marked out of stock until it is restocked. Love a sold-out design? Click the “Notify Me” button on our website to be the first to know when your favorite piece is back in stock.
2. How many pieces are available for each design?
Each design is made in limited quantities, with only 10 pieces available per design. Once a design sells out, it will not be available again until it is restocked.
3. Do you sell fabric bookmarks separately?
No, we are no longer offering fabric bookmarks as separate items.
Every book sleeve and Bible sleeve purchase now includes a matching bookmark as part of the set, so you can enjoy a coordinated reading accessory with your favorite design.
4. Do you offer seasonal or limited edition designs?
Yes! Our seasonal and limited edition designs come and go throughout the year. We carry the same inventory online and at our in person markets, so what is available on our website is also what is available at our events.
If a design is marked “Online Only,” it means that it is exclusively available on our website and will not be available at in-person markets.
5. Are market basket items available online and in person?
Our market basket items will now also be available on our website. Stock is limited, and selections will change often. Items are first come, first served both online and at markets.
6. Are your products handmade?
Yes! Every item is handmade with care and attention to detail. Since each piece is individually crafted, small variations may occur, making every item unique.
7. What materials do you use?
We use carefully selected fabrics and materials chosen for quality, durability, and style. You can find specific details about each product on its product page its under description.
8. What sizes do your book, Kindle, and Bible sleeves fit?
Our sleeves are available in different sizes. Each product listing includes the exact size details to help you choose the right fit before ordering.
We offer sizes for paperback books, hardcover books, Kindles, and Bibles. Our sleeves are designed to fit most standard sizes available. If you’re unsure about sizing, feel free to contact us we’re happy to help!
9. Can I request a custom order?
At this time, we are no longer offering handmade-to-order items. However, if you have questions about available designs, colors, or sizing, feel free to contact us at therealsewaway@yahoo.com.
10. Do you offer handmade-to-order items?
We are no longer offering handmade-to-order items. Every piece is now handmade in small batches and available ready to ship.
To keep our collections special and unique, we create only 10 pieces per design. Inventory updates automatically in real time, so once a design sells out, it will be marked out of stock until it is restocked.
Love a sold-out design? Click the “Notify Me” button on our website to be the first to know when your favorite design is back in stock.
11. How long does shipping take?
Shipping times depend on your location and the shipping method selected at checkout. Once your order ships, you’ll receive tracking information.
12. Do you accept returns or exchanges?
As each item is handmade, we do not accept returns or exchanges. If there is an issue with your order, please contact us and we’ll be happy to help. therealsewaway@yahoo.com
13. Can I wash my book sleeve or cover?
Care instructions vary by product. We recommend following the care instructions we provided Have any doubts or questions? Reach out to us we’d love to help! therealsewaway@yahoo.com
- Place in a mesh laundry bag before washing.
- Machine wash cold water on a gentle cycle or hand wash.
- Hang to dry.
14. Do you offer gift options?
Yes! Our handmade items make thoughtful gifts for book lovers, Kindle readers, and anyone who loves cozy reading moments.
15. How can I contact you?
You can contact us through our website or email us at therealsewaway@yahoo.com. We’re always happy to answer any questions!
14. Do you offer discounts or promotions?
Follow us on Instagram @sew_away_ and join our email list to be the first to know about new collections, restocks, and special offers. We offer limited discounts for in person markets.