Privacy & Exchange Policy
Effective Date: January 1st 2026
Business Name: Saw Away
Contact Email: Therealsewaway@yahoo.com
At Sew Away, your privacy is most importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our handmade small business.
1. Privacy Policy
We are committed to safeguarding your personal information. The following details explain what information we collect and how it is utilized.
Information We Collect
When you place an order or reach out to us, we may collect the following information:
- Full name
- Email address
- Shipping address
- Order details
It is important to note that we do not store or have access to your payment information. All payments are securely processed through trusted third-party platforms.
How Your Information Is Used
Your personal information is utilized solely for the following purposes:
- To create and ship your handmade items
- To communicate updates regarding your order
- To provide customer support
We assure you that we do not sell, share, or trade your personal information with any third parties.
2. Exchange Policy
All sales are final.
Because all items are handmade and made in small batches, I do not accept returns or exchanges.
Size Exchanges
You may exchange the wrong size for the correct size and pay the different for the product.
Email us at therealsewaway@yahoo.com and we’ll respond within 24 hours.
3. Not eligible for refunds
- Change of mind
- Items damaged after use
- Damaged when shipping
4. Shipping
- I am not responsible for delays caused by the postal service
We will not wave Shipping fees for exchanges of the purchases.
This policy protects both you and my small business. Thank you for supporting handmade.